Internet Privacy Policy

Information about your privacy on

Information Privacy Practices and Policies

This Privacy Policy (Policy) sets forth THE START CENTER privacy practices regarding the collection and use of personal data relating to all START/STOH websites (Sites) addressing the US and Europe including mobile sites and our applications. The Start Center is dedicated to treating people with respect, transparency, and integrity; therefore, we don’t sell or lease your personal data to a third party. This Policy also describes your choices regarding our use of your personal data and how you can access and update your information. When we refer to THE START CENTER, we mean South Texas Oncology, South Texas Advanced Research and Therapeutics, including our affiliates and subsidiaries. The Start Center adheres to privacy best practices, including the Generally Accepted Privacy Principles (GAPP), and complies with international personal data transfer framework requirements.

International users who access our international site(s) and applications or provide information to THE START CENTER, understand and agree with THE START CENTER ’s legitimate interest to collect, use, disclose, retain and transfer your personal data to the United States and other countries and territories for the purposes stated in this Policy. This includes, but is not limited to, the transfer of personal data between THE START CENTER ‘s third parties, affiliates, and subsidiaries located in the United States and globally.

 Information Collection & Use

  • Data Sharing & Onward Transfers
  • Cookies & Similar Technologies
  • Access & Choice
  • Security
  • Links to Other Sites
  • Minors
  • California Privacy Rights & Do Not Track Disclosures
  • Updates to Privacy Policy
  • Contact, Questions, Comments, Complaints

Information Collection & Use

Personal data is data that can be used to identify or contact you, such as your name, email address, telephone number or similar information. THE START CENTER collects personal data you voluntarily give us, such as but not limited to, requesting information via our Sites, or resume submission.  Our Sites automatically track certain behavior (Usage Data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you, but which may correspond with you or a particular device. We use this information to learn more about how our websites and online resources are used and to otherwise improve and administer the site. We also use this information to enable us to deliver information tailored to your preferences, based on your use of the site. For example, we may collect the Internet Protocol Address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests.  We ask for your consent before collecting this information, in which case you will be presented with a choice as to whether you wish to allow the collection and use of this type of information, generally this will present itself in the form of a consent banner (providing you with a choice to accept or reject such collection).

We may also collect the following voluntarily from you:

  • Contact information such as email address and phone number
  • Language preference
  • Regional based location
  • We use this information to:
  • Respond to your questions
  • Optimize user experience
  • Display personalized content
  • Enable you to post your resume, search job postings, and contact or be contacted by prospective THE START CENTER representatives or agents.
  • Notify you of Policy updates

Data Sharing & Onward Transfers

THE START CENTER won’t sell or lease your personal data to a third party; however, there are certain circumstances where we may share your personal data without additional notice to you. In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data:

  • To affiliates and subsidiaries for purposes consistent with this Policy;
  • To other persons as permitted by applicable law or regulation; and
  • To law enforcement personnel and agencies, including to meet national security requirements, or as part of a legal process, in order to protect our property or in furtherance of an investigation regarding a breach of the Site rules and policies, unauthorized access to or use of the Site or any other illegal activities.

We may share aggregate data with selected third parties. For example, THE START CENTER may disclose aggregate Usage Data to third parties to understand how the Site is used or for marketing purposes. See also “Cookies”, below. Aggregate data does not identify individuals.

The access granted to our affiliates, subsidiaries, and third parties is limited solely to the purpose for which such information was provided. Furthermore, we require our affiliates, subsidiaries, and third parties to uphold and maintain THE START CENTER’s policies with respect to privacy and the treatment of your personal data. Regardless of their locations or the laws of the countries they are based in, they are contractually required to provide at least the same level of protection as required by the Privacy Shield Principles.

Cookies & Similar Technologies

THE START CENTER and our partners use a variety of technologies to facilitate the delivery of services to you via our Sites and applications and to understand and preserve your personal preferences. Use of these is governed by our Policy or the privacy policy of the third party providing the service.

Please check our Cookie Policy

Access & Choice

Registered users and those who have provided THE START CENTER with personal data may request to review, change or delete information by logging in and modifying their profile, by e-mailing Deletion or change requests should be made by you directly. We will respond to all access requests within 30 days.

To “opt-out” of (1) having your Site provided personal data disclosed to third parties for promotional purposes, or (2) any other consent previously granted for a specific purpose concerning your personal data on this Site, send an e-mail to THE START CENTER at,  contact us at

If you wish to update or delete a testimonial you submitted, please contact us at

Data Retention

We retain your information while your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


THE START CENTER takes security seriously. We use reasonable and appropriate data protection measures, such as robust technologies, security policies, and procedures, to reduce the risk of misuse, alteration, accidental destruction or loss, and unauthorized disclosure or access to our systems and data. For example, we encrypt the transmission of sensitive information using secure socket layer technology (SSL). We follow industry standards and best practices to protect your personal data during transmission and once we receive it. Unfortunately, no security method is 100% secure; therefore, we cannot guarantee absolute security. Please email any Site or application security questions to

Links to Other Sites

This Policy applies only to THE START CENTER Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-THE START CENTER web sites, including access to content, products, and services of such affiliated and non-affiliated sites (Other Sites). THE START CENTER is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices.


Our Sites are not intended for use by individuals under the age of 18, and THE START CENTER does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we will expunge any related personal data from our records.

California Privacy Rights & Do Not Track Disclosures

Under California “Shine the Light Act,” California residents have the right to request 1.) The identity of any third parties to whom THE START CENTER has disclosed personal data for the third parties’ direct marketing purposes, and 2.) The type of personal data disclosed. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. To make a request, please send your full name, street address, city, state and zip code to

Please be aware THE START CENTER does not respond to your browser’s Do Not Track signals.

Updates to Privacy Policy

THE START CENTER may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice

This Policy was last updated on October 1, 2019.


Contact, Questions, Comments, Complaints

Please direct privacy-related issues, questions, comments or complaints to one of the following:


Postal Mail:

The Start Center
Global Privacy Office
4383 Medical Drive
San Antonio, Texas 78229